- Immediately notify the CPAC and the organizational commander of the name, SSN, date and place of death, emergency address, contact information for the person notifying the supervisor/beneficiary/next of kin contact information, and any other relevant information available.
- Prepare the Request for Personnel Action (SF 52)
- Prepare the Time and Attendance Sheet on the first workday after the death.
- Notify the appropriate union official, if applicable.
- Arrange for turn-in of any government property assigned to the deceased, e.g., government credit card, civilian ID, keys to the office, issued equipment, etc.
- Assist the CPAC in providing information to the Public Affairs Office when and if requested
- Report the death case via the Benefits Automated Tracking System-Restricted (BATS-R). BATS-R is available at https://www.batsr.abcc.army.mil. After accessing BATS-R, enter the deceased employee's social security number and click on the red button that reads "Add HR Death Report." Input the pertinent information such as date of death, next of kin and contact numbers. After completing the form, click on the "Submit HR Death Report" button at the bottom of the page. The death case is directly input into the ABC-C BATS database. There should be at least two representatives per CPAC with access to BATS-R.
Instructions to request access can be found at https://www.abc.army.mil/CPACCPOC/BATSAccess.htm. There should be no discussion concerning beneficiaries on file with the next of kin or anyone else. This information will be disclosed to the proper person by the benefits specialist to whom the case is assigned.
- Interface with the survivor/beneficiary/next of kin and ABC-C as needed.
- Review the OPF or EOPF; obtain information regarding benefit elections for retirement, Federal Employees Health Insurance (FEHB), Federal Employees Life Insurance (FEGLI), and the Thrift Savings Plan (TSP).
- Contact the survivor/beneficiary/next of kin within 24 hours of death notification. Provide relevant claim forms to the survivor/beneficiary. Counsel and assist the survivor/beneficiary with completion and submission of all claim forms to the appropriate office.
Note: Employees should be reminded to periodically review, and update their beneficiary forms to ensure their beneficiaries are listed as they intended. Countless survivors have experienced hardships due to beneficiary forms that were not changed upon marriage, divorce, birth of a child, or other events. Employees also should review and update their emergency contact information.