Benefits Information for New Employees
Welcome to Federal employment!
Your appointment may provide valuable benefits for you and your eligible family members.

This information is intended for employees who are eligible for Federal benefits. Generally, employees hired on or converted to appointments described as permanent or indefinite, are eligible for Federal benefits.

This information is very important to you personally. It is your responsibility to understand and manage your Federal benefits. Benefit elections have firm time limitations. Opportunities to enroll or change enrollment are infrequent. (Note: Benefits and entitlements as described in this chart may be different for certain groups of employees, such as reemployed annuitants or those on a part-time or intermittent work schedule.)

Army Benefits Center - Civilian (ABC-C)

Employees can obtain benefits counseling and processing services from the ABC-C. You may access the ABC-C by website at - from the ABC-C Homepage, click on Benefits/EBIS. If you have not created your Point-Of-Entry (POE) password, you will need to click on Set Password. You must enter your SSN, Service Computation Date (SCD) for Leave, Date of Birth (DOB), civilian pay plan, grade, step, and email address. Most of these items are found on your SF 50-B, Notification of Personnel Action (NPA) and the Leave and Earnings Statement (LES). You will then be prompted to create your POE password. Upon your first access, click on the New User button. You will enter a temporary four-digit Personal Identification Number (PIN*), and then enter and verify your custom six-digit PIN.

You may also contact the ABC-C by phone at 1-877-276-9287 (toll-free) (TDD: 1-877-276-9833). You will be prompted to enter your SSN and temporary PIN* and create your custom six-digit PIN. You may press zero (0) within any menu such as FEHB, TSP, etc., to speak with a benefits counselor Monday through Friday from 6:00 a.m. to 6:00 p.m. Central Time (CT). (OCONUS phone numbers are available on the ABC-C website.)

*For the web and phone systems, your temporary four-digit PIN is equal to the month and year of your birth (e.g., if your birth date is 05-03-1965, your temporary PIN will be 0565). Do not share your ABC-C POE password or PIN with anyone. Do not allow others, such as office administrative personnel, to have access to your account or make benefit changes for you. You are responsible for the security of your account; change your PIN immediately if you believe that it has been compromised.

(From the effective date of the appointment)
To learn more,
visit the ABC-C web site as well as the following:
To make an election, contact:
Federal Employees Group Life Insurance (FEGLI) 60 days ABC-C
Federal Employees Health Benefits (FEHB) 60 days ABC-C
Thrift Savings Plan (TSP)(retirement savings plan) Always ABC-C
Long Term Care (LTC) Insurance 60 days (For abbreviated underwriting application) or or call 1-877-LTC-FEDS(1-877-582-3337)
Flexible Spending Accounts (FSA)(for health care and dependent care expenses) 60 days (Or by October 1st, whichever occurs first)
or or call 1-877-FSAFEDS(1-877-372-3337)
Election of FERS (CSRS/CSRS Offset only) 6 months