FY99 Army Civilian Personnel Attitude Survey: Item Frequency Results for Civilian Supervisors

1. The personnel office keeps me informed about the status of personnel actions.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 662 19.7 20.2 20.2
DISAGREE 808 24.0 24.7 45.0
NEITHER AGREE NOR DISAGREE 625 18.6 19.1 64.1
AGREE 983 29.2 30.1 94.1
STRONGLY AGREE 192 5.7 5.9 100.0
Total 3270 97.3 100.0
Missing DK/NA 73 2.2

System 19 .6

Total 92 2.7

Total 3362 100.0


2. The staff who provide personnel services have a good understanding of my work unit's operation and mission.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 630 18.7 19.4 19.4
DISAGREE 841 25.0 25.9 45.2
NEITHER AGREE NOR DISAGREE 713 21.2 21.9 67.1
AGREE 871 25.9 26.8 93.9
STRONGLY AGREE 198 5.9 6.1 100.0
Total 3253 96.8 100.0
Missing DK/NA 90 2.7

System 19 .6

Total 109 3.2

Total 3362 100.0


3. The personnel office refers candidates for vacancies in a reasonable amount of time.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 763 22.7 24.9 24.9
DISAGREE 741 22.0 24.2 49.1
NEITHER AGREE NOR DISAGREE 607 18.1 19.8 69.0
AGREE 831 24.7 27.1 96.1
STRONGLY AGREE 119 3.5 3.9 100.0
Total 3061 91.0 100.0
Missing DK/NA 278 8.3

System 23 .7

Total 301 9.0

Total 3362 100.0


4. The personnel office refers high quality candidates for vacancies.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 532 15.8 17.4 17.4
DISAGREE 607 18.1 19.9 37.4
NEITHER AGREE NOR DISAGREE 994 29.6 32.6 70.0
AGREE 814 24.2 26.7 96.7
STRONGLY AGREE 102 3.0 3.3 100.0
Total 3049 90.7 100.0
Missing DK/NA 287 8.5

System 26 .8

Total 313 9.3

Total 3362 100.0


5. The personnel office treats people courteously.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 162 4.8 5.0 5.0
DISAGREE 255 7.6 7.8 12.8
NEITHER AGREE NOR DISAGREE 594 17.7 18.3 31.1
AGREE 1728 51.4 53.1 84.2
STRONGLY AGREE 515 15.3 15.8 100.0
Total 3254 96.8 100.0
Missing DK/NA 75 2.2

System 33 1.0

Total 108 3.2

Total 3362 100.0


6. The personnel office keeps people informed about important changes in personnel rules and benefits.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 476 14.2 14.4 14.4
DISAGREE 641 19.1 19.3 33.7
NEITHER AGREE NOR DISAGREE 735 21.9 22.2 55.9
AGREE 1184 35.2 35.7 91.6
STRONGLY AGREE 280 8.3 8.4 100.0
Total 3316 98.6 100.0
Missing DK/NA 27 .8

System 19 .6

Total 46 1.4

Total 3362 100.0


7. I have no problems finding or getting access to the appropriate personnel office staff member to get the information or service I need.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 621 18.5 18.8 18.8
DISAGREE 756 22.5 22.9 41.7
NEITHER AGREE NOR DISAGREE 587 17.5 17.8 59.4
AGREE 1053 31.3 31.9 91.3
STRONGLY AGREE 289 8.6 8.7 100.0
Total 3306 98.3 100.0
Missing DK/NA 36 1.1

System 20 .6

Total 56 1.7

Total 3362 100.0


8. The staff of the personnel office act with integrity.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 196 5.8 6.1 6.1
DISAGREE 242 7.2 7.6 13.7
NEITHER AGREE NOR DISAGREE 880 26.2 27.5 41.2
AGREE 1467 43.6 45.9 87.1
STRONGLY AGREE 414 12.3 12.9 100.0
Total 3199 95.2 100.0
Missing DK/NA 129 3.8

System 34 1.0

Total 163 4.8

Total 3362 100.0


9. Rate the overall quality and timeliness of service on processing personnel and pay actions (e.g., promotion, within-grade increases, tax withholding, benefits).

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 435 12.9 13.5 13.5
POOR 420 12.5 13.0 26.5
FAIR 862 25.6 26.7 53.2
GOOD 1126 33.5 34.9 88.1
VERY GOOD 383 11.4 11.9 100.0
Total 3226 96.0 100.0
Missing DK/NA 109 3.2

System 27 .8

Total 136 4.0

Total 3362 100.0


10. Rate the overall quality and timeliness of service on recruitment.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 633 18.8 21.7 21.7
POOR 667 19.8 22.8 44.5
FAIR 869 25.8 29.7 74.2
GOOD 633 18.8 21.7 95.9
VERY GOOD 120 3.6 4.1 100.0
Total 2922 86.9 100.0
Missing DK/NA 408 12.1

System 32 1.0

Total 440 13.1

Total 3362 100.0


11. Rate the overall quality and timeliness of service on job classification.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 514 15.3 18.2 18.2
POOR 549 16.3 19.5 37.7
FAIR 946 28.1 33.5 71.2
GOOD 685 20.4 24.3 95.5
VERY GOOD 127 3.8 4.5 100.0
Total 2821 83.9 100.0
Missing DK/NA 518 15.4

System 23 .7

Total 541 16.1

Total 3362 100.0


12. Rate the overall quality and timeliness of service on advising on reorganizations.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 431 12.8 18.1 18.1
POOR 497 14.8 20.9 38.9
FAIR 818 24.3 34.3 73.3
GOOD 524 15.6 22.0 95.3
VERY GOOD 113 3.4 4.7 100.0
Total 2383 70.9 100.0
Missing DK/NA 956 28.4

System 23 .7

Total 979 29.1

Total 3362 100.0


13. Rate the overall quality and timeliness of service on handling reduction-in-force.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 273 8.1 14.3 14.3
POOR 333 9.9 17.5 31.8
FAIR 662 19.7 34.7 66.5
GOOD 483 14.4 25.3 91.8
VERY GOOD 157 4.7 8.2 100.0
Total 1908 56.8 100.0
Missing DK/NA 1420 42.2

System 34 1.0

Total 1454 43.2

Total 3362 100.0


14. Rate the overall quality and timeliness of service on planning and projecting human resource needs.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 447 13.3 20.8 20.8
POOR 525 15.6 24.4 45.1
FAIR 714 21.2 33.1 78.3
GOOD 395 11.7 18.3 96.6
VERY GOOD 73 2.2 3.4 100.0
Total 2154 64.1 100.0
Missing DK/NA 1165 34.7

System 43 1.3

Total 1208 35.9

Total 3362 100.0


15. Rate the overall quality and timeliness of service on counseling employees on issues such as benefits (e.g., health, retirement), leave, hours of work, and worker's compensation.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 438 13.0 14.3 14.3
POOR 533 15.9 17.4 31.6
FAIR 895 26.6 29.2 60.8
GOOD 933 27.8 30.4 91.2
VERY GOOD 269 8.0 8.8 100.0
Total 3068 91.3 100.0
Missing DK/NA 268 8.0

System 26 .8

Total 294 8.7

Total 3362 100.0


16. Rate the overall quality and timeliness of service on discipline, complaints, and performance management.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 357 10.6 12.8 12.8
POOR 460 13.7 16.5 29.4
FAIR 921 27.4 33.1 62.5
GOOD 834 24.8 30.0 92.5
VERY GOOD 208 6.2 7.5 100.0
Total 2780 82.7 100.0
Missing DK/NA 551 16.4

System 31 .9

Total 582 17.3

Total 3362 100.0


17. Rate the overall quality and timeliness of service on training.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 380 11.3 12.5 12.5
POOR 510 15.2 16.8 29.3
FAIR 1048 31.2 34.5 63.9
GOOD 911 27.1 30.0 93.9
VERY GOOD 186 5.5 6.1 100.0
Total 3035 90.3 100.0
Missing DK/NA 298 8.9

System 29 .9

Total 327 9.7

Total 3362 100.0


18. Rate the overall quality and timeliness of service on awards.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 363 10.8 11.9 11.9
POOR 472 14.0 15.5 27.4
FAIR 1018 30.3 33.4 60.8
GOOD 1024 30.5 33.6 94.4
VERY GOOD 170 5.1 5.6 100.0
Total 3047 90.6 100.0
Missing DK/NA 284 8.4

System 31 .9

Total 315 9.4

Total 3362 100.0


19. Rate the overall quality and timeliness of service on labor relations.

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 266 7.9 10.3 10.3
POOR 366 10.9 14.2 24.5
FAIR 894 26.6 34.6 59.1
GOOD 872 25.9 33.8 92.9
VERY GOOD 184 5.5 7.1 100.0
Total 2582 76.8 100.0
Missing DK/NA 744 22.1

System 36 1.1

Total 780 23.2

Total 3362 100.0


20. Overall, the quality and timeliness of service given by the personnel office is:

Frequency Percent Valid Percent Cumulative Percent
Valid VERY POOR 429 12.8 13.2 13.2
POOR 664 19.8 20.4 33.6
FAIR 1134 33.7 34.8 68.4
GOOD 858 25.5 26.4 94.8
VERY GOOD 169 5.0 5.2 100.0
Total 3254 96.8 100.0
Missing DK/NA 54 1.6

System 54 1.6

Total 108 3.2

Total 3362 100.0


21. My job makes good use of my abilities.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 187 5.6 5.6 5.6
DISAGREE 325 9.7 9.7 15.3
NEITHER AGREE NOR DISAGREE 261 7.8 7.8 23.1
AGREE 1528 45.4 45.7 68.8
STRONGLY AGREE 1043 31.0 31.2 100.0
Total 3344 99.5 100.0
Missing System 18 .5

Total 3362 100.0


22. I frequently think about quitting my job.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 1134 33.7 34.4 34.4
DISAGREE 792 23.6 24.0 58.4
NEITHER AGREE NOR DISAGREE 511 15.2 15.5 73.8
AGREE 557 16.6 16.9 90.7
STRONGLY AGREE 306 9.1 9.3 100.0
Total 3300 98.2 100.0
Missing DK/NA 39 1.2

System 23 .7

Total 62 1.8

Total 3362 100.0


23. I find my work challenging.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 133 4.0 4.0 4.0
DISAGREE 261 7.8 7.8 11.8
NEITHER AGREE NOR DISAGREE 418 12.4 12.5 24.4
AGREE 1482 44.1 44.5 68.8
STRONGLY AGREE 1039 30.9 31.2 100.0
Total 3333 99.1 100.0
Missing DK/NA 3 .1

System 26 .8

Total 29 .9

Total 3362 100.0


24. I am often bored with my job.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 1552 46.2 46.9 46.9
DISAGREE 971 28.9 29.3 76.2
NEITHER AGREE NOR DISAGREE 387 11.5 11.7 87.9
AGREE 288 8.6 8.7 96.6
STRONGLY AGREE 113 3.4 3.4 100.0
Total 3311 98.5 100.0
Missing DK/NA 30 .9

System 21 .6

Total 51 1.5

Total 3362 100.0


25. All in all, I am satisfied with my job.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 214 6.4 6.4 6.4
DISAGREE 365 10.9 10.9 17.3
NEITHER AGREE NOR DISAGREE 457 13.6 13.7 31.0
AGREE 1461 43.5 43.8 74.8
STRONGLY AGREE 841 25.0 25.2 100.0
Total 3338 99.3 100.0
Missing DK/NA 2 .1

System 22 .7

Total 24 .7

Total 3362 100.0


26. I would recommend that others pursue a career as a civilian with the Federal Government.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 657 19.5 19.7 19.7
DISAGREE 618 18.4 18.6 38.3
NEITHER AGREE NOR DISAGREE 661 19.7 19.9 58.2
AGREE 1031 30.7 31.0 89.1
STRONGLY AGREE 362 10.8 10.9 100.0
Total 3329 99.0 100.0
Missing DK/NA 15 .4

System 18 .5

Total 33 1.0

Total 3362 100.0


27. I would recommend that others pursue a career as a civilian with the Army.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 766 22.8 23.1 23.1
DISAGREE 666 19.8 20.0 43.1
NEITHER AGREE NOR DISAGREE 667 19.8 20.1 63.2
AGREE 911 27.1 27.4 90.6
STRONGLY AGREE 313 9.3 9.4 100.0
Total 3323 98.8 100.0
Missing DK/NA 18 .5

System 21 .6

Total 39 1.2

Total 3362 100.0


28. I would recommend that others pursue a career as a civilian with this organization.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 811 24.1 24.4 24.4
DISAGREE 626 18.6 18.9 43.3
NEITHER AGREE NOR DISAGREE 674 20.0 20.3 63.6
AGREE 870 25.9 26.2 89.9
STRONGLY AGREE 336 10.0 10.1 100.0
Total 3317 98.7 100.0
Missing DK/NA 17 .5

System 28 .8

Total 45 1.3

Total 3362 100.0


29. My supervisor clearly outlines the goals and priorities for my work.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 428 12.7 13.1 13.1
DISAGREE 556 16.5 17.0 30.2
NEITHER AGREE NOR DISAGREE 526 15.6 16.1 46.3
AGREE 1308 38.9 40.1 86.4
STRONGLY AGREE 443 13.2 13.6 100.0
Total 3261 97.0 100.0
Missing DK/NA 67 2.0

System 34 1.0

Total 101 3.0

Total 3362 100.0


30. My supervisor lets me know how well I am doing my work.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 344 10.2 10.4 10.4
DISAGREE 491 14.6 14.9 25.3
NEITHER AGREE NOR DISAGREE 550 16.4 16.7 42.0
AGREE 1346 40.0 40.9 82.9
STRONGLY AGREE 563 16.7 17.1 100.0
Total 3294 98.0 100.0
Missing DK/NA 37 1.1

System 31 .9

Total 68 2.0

Total 3362 100.0


31. My supervisor gives me the support and backing I need to do my job well.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 359 10.7 10.9 10.9
DISAGREE 361 10.7 10.9 21.8
NEITHER AGREE NOR DISAGREE 504 15.0 15.3 37.1
AGREE 1278 38.0 38.7 75.8
STRONGLY AGREE 798 23.7 24.2 100.0
Total 3300 98.2 100.0
Missing DK/NA 33 1.0

System 29 .9

Total 62 1.8

Total 3362 100.0


32. My supervisor has a strong interest in the welfare of his/her employees.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 395 11.7 12.0 12.0
DISAGREE 376 11.2 11.4 23.4
NEITHER AGREE NOR DISAGREE 571 17.0 17.3 40.7
AGREE 1153 34.3 35.0 75.7
STRONGLY AGREE 801 23.8 24.3 100.0
Total 3296 98.0 100.0
Missing DK/NA 36 1.1

System 30 .9

Total 66 2.0

Total 3362 100.0


33. My supervisor is competent in handling the technical parts of his/her job.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 264 7.9 8.1 8.1
DISAGREE 267 7.9 8.2 16.2
NEITHER AGREE NOR DISAGREE 460 13.7 14.1 30.3
AGREE 1365 40.6 41.7 72.0
STRONGLY AGREE 917 27.3 28.0 100.0
Total 3273 97.4 100.0
Missing DK/NA 60 1.8

System 29 .9

Total 89 2.6

Total 3362 100.0


34. I feel free to go to my supervisor with questions or problems about my work.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 266 7.9 8.1 8.1
DISAGREE 255 7.6 7.7 15.8
NEITHER AGREE NOR DISAGREE 344 10.2 10.4 26.2
AGREE 1347 40.1 40.8 66.9
STRONGLY AGREE 1092 32.5 33.1 100.0
Total 3304 98.3 100.0
Missing DK/NA 31 .9

System 27 .8

Total 58 1.7

Total 3362 100.0


35. My supervisor keeps me informed about matters affecting my job and me.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 358 10.6 10.9 10.9
DISAGREE 418 12.4 12.7 23.5
NEITHER AGREE NOR DISAGREE 526 15.6 16.0 39.5
AGREE 1266 37.7 38.4 77.9
STRONGLY AGREE 729 21.7 22.1 100.0
Total 3297 98.1 100.0
Missing DK/NA 34 1.0

System 31 .9

Total 65 1.9

Total 3362 100.0


36. My supervisor provides me with career counseling.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 690 20.5 21.4 21.4
DISAGREE 656 19.5 20.4 41.8
NEITHER AGREE NOR DISAGREE 769 22.9 23.9 65.7
AGREE 764 22.7 23.7 89.4
STRONGLY AGREE 340 10.1 10.6 100.0
Total 3219 95.7 100.0
Missing DK/NA 116 3.5

System 27 .8

Total 143 4.3

Total 3362 100.0


37. Management is competent.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 395 11.7 11.9 11.9
DISAGREE 458 13.6 13.8 25.7
NEITHER AGREE NOR DISAGREE 663 19.7 20.0 45.7
AGREE 1383 41.1 41.7 87.3
STRONGLY AGREE 421 12.5 12.7 100.0
Total 3320 98.8 100.0
Missing DK/NA 28 .8

System 14 .4

Total 42 1.2

Total 3362 100.0


38. Management treats employees with respect and consideration.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 429 12.8 12.9 12.9
DISAGREE 502 14.9 15.1 28.0
NEITHER AGREE NOR DISAGREE 621 18.5 18.7 46.7
AGREE 1326 39.4 39.9 86.6
STRONGLY AGREE 444 13.2 13.4 100.0
Total 3322 98.8 100.0
Missing DK/NA 24 .7

System 16 .5

Total 40 1.2

Total 3362 100.0


39. Management makes timely decisions.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 583 17.3 17.6 17.6
DISAGREE 744 22.1 22.5 40.0
NEITHER AGREE NOR DISAGREE 756 22.5 22.8 62.9
AGREE 971 28.9 29.3 92.2
STRONGLY AGREE 260 7.7 7.8 100.0
Total 3314 98.6 100.0
Missing DK/NA 32 1.0

System 16 .5

Total 48 1.4

Total 3362 100.0


40. Management rewards employees who show initiative and innovation.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 593 17.6 18.0 18.0
DISAGREE 664 19.8 20.1 38.1
NEITHER AGREE NOR DISAGREE 704 20.9 21.3 59.5
AGREE 1005 29.9 30.5 89.9
STRONGLY AGREE 332 9.9 10.1 100.0
Total 3298 98.1 100.0
Missing DK/NA 47 1.4

System 17 .5

Total 64 1.9

Total 3362 100.0


41. Management keeps employees informed.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 483 14.4 14.5 14.5
DISAGREE 606 18.0 18.2 32.8
NEITHER AGREE NOR DISAGREE 773 23.0 23.3 56.0
AGREE 1165 34.7 35.0 91.1
STRONGLY AGREE 297 8.8 8.9 100.0
Total 3324 98.9 100.0
Missing DK/NA 20 .6

System 18 .5

Total 38 1.1

Total 3362 100.0


42. Employees at this installation/activity have an equal chance to compete for promotions.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 466 13.9 14.4 14.4
DISAGREE 560 16.7 17.3 31.6
NEITHER AGREE NOR DISAGREE 558 16.6 17.2 48.8
AGREE 1323 39.4 40.8 89.6
STRONGLY AGREE 339 10.1 10.4 100.0
Total 3246 96.5 100.0
Missing DK/NA 104 3.1

System 12 .4

Total 116 3.5

Total 3362 100.0


43. When promotions are made at this installation/activity, the best qualified people are selected.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 519 15.4 16.2 16.2
DISAGREE 636 18.9 19.8 36.0
NEITHER AGREE NOR DISAGREE 868 25.8 27.1 63.1
AGREE 957 28.5 29.8 92.9
STRONGLY AGREE 228 6.8 7.1 100.0
Total 3208 95.4 100.0
Missing DK/NA 139 4.1

System 15 .4

Total 154 4.6

Total 3362 100.0


44. Employees at this installation/activity are treated fairly with regard to job placements and promotions.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 470 14.0 14.5 14.5
DISAGREE 597 17.8 18.5 33.0
NEITHER AGREE NOR DISAGREE 823 24.5 25.4 58.4
AGREE 1086 32.3 33.6 92.0
STRONGLY AGREE 258 7.7 8.0 100.0
Total 3234 96.2 100.0
Missing DK/NA 115 3.4

System 13 .4

Total 128 3.8

Total 3362 100.0


45. I am satisfied with the processes used to fill vacancies at this installation/activity.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 696 20.7 21.4 21.4
DISAGREE 784 23.3 24.1 45.6
NEITHER AGREE NOR DISAGREE 720 21.4 22.2 67.7
AGREE 868 25.8 26.7 94.4
STRONGLY AGREE 181 5.4 5.6 100.0
Total 3249 96.6 100.0
Missing DK/NA 101 3.0

System 12 .4

Total 113 3.4

Total 3362 100.0


46. The quality of candidates referred to me for vacancies in my work unit is high.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 408 12.1 13.9 13.9
DISAGREE 647 19.2 22.0 35.9
NEITHER AGREE NOR DISAGREE 876 26.1 29.8 65.8
AGREE 873 26.0 29.7 95.5
STRONGLY AGREE 132 3.9 4.5 100.0
Total 2936 87.3 100.0
Missing DK/NA 412 12.3

System 14 .4

Total 426 12.7

Total 3362 100.0


47. How much authority do you have to carry out writing or changing job descriptions (i.e., classifying jobs)?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 580 17.3 18.9 18.9
SOME, BUT NOT ENOUGH 1012 30.1 32.9 51.8
ALL I NEED 1481 44.1 48.2 100.0
Total 3073 91.4 100.0
Missing DK/NA 261 7.8

System 28 .8

Total 289 8.6

Total 3362 100.0


48. How much authority do you have to carry out recruiting and selecting employees?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 458 13.6 14.7 14.7
SOME, BUT NOT ENOUGH 1256 37.4 40.2 54.8
ALL I NEED 1411 42.0 45.2 100.0
Total 3125 93.0 100.0
Missing DK/NA 204 6.1

System 33 1.0

Total 237 7.0

Total 3362 100.0


49. How much authority do you have to carry out changing the organizational structure of your work unit?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 1027 30.5 33.2 33.2
SOME, BUT NOT ENOUGH 1016 30.2 32.8 66.0
ALL I NEED 1054 31.4 34.0 100.0
Total 3097 92.1 100.0
Missing DK/NA 233 6.9

System 32 1.0

Total 265 7.9

Total 3362 100.0


50. How much authority do you have to carry out assigning work to subordinates?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 90 2.7 2.8 2.8
SOME, BUT NOT ENOUGH 420 12.5 12.9 15.7
ALL I NEED 2748 81.7 84.3 100.0
Total 3258 96.9 100.0
Missing DK/NA 70 2.1

System 34 1.0

Total 104 3.1

Total 3362 100.0


51. How much authority do you have to carry out evaluating work performance?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 123 3.7 3.8 3.8
SOME, BUT NOT ENOUGH 407 12.1 12.5 16.2
ALL I NEED 2732 81.3 83.8 100.0
Total 3262 97.0 100.0
Missing DK/NA 69 2.1

System 31 .9

Total 100 3.0

Total 3362 100.0


52. How much authority do you have to carry out giving monetary and honorary performance awards?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 457 13.6 14.2 14.2
SOME, BUT NOT ENOUGH 1271 37.8 39.5 53.7
ALL I NEED 1488 44.3 46.3 100.0
Total 3216 95.7 100.0
Missing DK/NA 115 3.4

System 31 .9

Total 146 4.3

Total 3362 100.0


53. How much authority do you have to carry out firing people?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 1226 36.5 43.4 43.4
SOME, BUT NOT ENOUGH 901 26.8 31.9 75.2
ALL I NEED 701 20.9 24.8 100.0
Total 2828 84.1 100.0
Missing DK/NA 494 14.7

System 40 1.2

Total 534 15.9

Total 3362 100.0


54. How much authority do you have to carry out approving leave requests/controlling employee absences?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 134 4.0 4.1 4.1
SOME, BUT NOT ENOUGH 382 11.4 11.8 15.9
ALL I NEED 2735 81.4 84.1 100.0
Total 3251 96.7 100.0
Missing DK/NA 79 2.3

System 32 1.0

Total 111 3.3

Total 3362 100.0


55. How much authority do you have to carry out taking disciplinary action?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 330 9.8 10.6 10.6
SOME, BUT NOT ENOUGH 1067 31.7 34.1 44.7
ALL I NEED 1730 51.5 55.3 100.0
Total 3127 93.0 100.0
Missing DK/NA 202 6.0

System 33 1.0

Total 235 7.0

Total 3362 100.0


56. How much authority do you have to carry out taking action to improve substandard performance?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 264 7.9 8.4 8.4
SOME, BUT NOT ENOUGH 1150 34.2 36.4 44.8
ALL I NEED 1743 51.8 55.2 100.0
Total 3157 93.9 100.0
Missing DK/NA 170 5.1

System 35 1.0

Total 205 6.1

Total 3362 100.0


57. How much authority do you have to carry out getting employees the training they need?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 372 11.1 11.5 11.5
SOME, BUT NOT ENOUGH 1407 41.9 43.4 54.9
ALL I NEED 1460 43.4 45.1 100.0
Total 3239 96.3 100.0
Missing DK/NA 88 2.6

System 35 1.0

Total 123 3.7

Total 3362 100.0


58. How much authority do you have to carry out changing work processes or methods?

Frequency Percent Valid Percent Cumulative Percent
Valid NONE 308 9.2 9.6 9.6
SOME, BUT NOT ENOUGH 1177 35.0 36.5 46.1
ALL I NEED 1736 51.6 53.9 100.0
Total 3221 95.8 100.0
Missing DK/NA 102 3.0

System 39 1.2

Total 141 4.2

Total 3362 100.0


59.. I have had enough leadership training (e.g., directing subordinates, team building) to be an effective leader.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 119 3.5 3.6 3.6
DISAGREE 287 8.5 8.7 12.3
NEITHER AGREE NOR DISAGREE 376 11.2 11.4 23.6
AGREE 1537 45.7 46.4 70.1
STRONGLY AGREE 990 29.4 29.9 100.0
Total 3309 98.4 100.0
Missing DK/NA 20 .6

System 33 1.0

Total 53 1.6

Total 3362 100.0


60. I have had enough training in civilian personnel administrative procedures.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 233 6.9 7.1 7.1
DISAGREE 732 21.8 22.3 29.3
NEITHER AGREE NOR DISAGREE 687 20.4 20.9 50.2
AGREE 1195 35.5 36.3 86.6
STRONGLY AGREE 441 13.1 13.4 100.0
Total 3288 97.8 100.0
Missing DK/NA 39 1.2

System 35 1.0

Total 74 2.2

Total 3362 100.0


61. I am able to get timely and quality training for my subordinates.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 285 8.5 8.8 8.8
DISAGREE 735 21.9 22.8 31.6
NEITHER AGREE NOR DISAGREE 675 20.1 20.9 52.5
AGREE 1230 36.6 38.1 90.6
STRONGLY AGREE 302 9.0 9.4 100.0
Total 3227 96.0 100.0
Missing DK/NA 96 2.9

System 39 1.2

Total 135 4.0

Total 3362 100.0


62. When I do a good job, it is recognized.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 403 12.0 12.1 12.1
DISAGREE 632 18.8 19.0 31.1
NEITHER AGREE NOR DISAGREE 661 19.7 19.9 50.9
AGREE 1242 36.9 37.3 88.3
STRONGLY AGREE 391 11.6 11.7 100.0
Total 3329 99.0 100.0
Missing DK/NA 7 .2

System 26 .8

Total 33 1.0

Total 3362 100.0


63. When awards are given, they go to the most deserving people.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 464 13.8 14.2 14.2
DISAGREE 746 22.2 22.8 37.0
NEITHER AGREE NOR DISAGREE 817 24.3 25.0 62.0
AGREE 996 29.6 30.5 92.5
STRONGLY AGREE 244 7.3 7.5 100.0
Total 3267 97.2 100.0
Missing DK/NA 71 2.1

System 24 .7

Total 95 2.8

Total 3362 100.0


64. Employees at this installation/activity are treated fairly with regard to awards.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 494 14.7 15.2 15.2
DISAGREE 697 20.7 21.5 36.7
NEITHER AGREE NOR DISAGREE 833 24.8 25.7 62.4
AGREE 954 28.4 29.4 91.9
STRONGLY AGREE 264 7.9 8.1 100.0
Total 3242 96.4 100.0
Missing DK/NA 93 2.8

System 27 .8

Total 120 3.6

Total 3362 100.0


65. If I perform my job especially well, I will receive an award.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 486 14.5 14.8 14.8
DISAGREE 676 20.1 20.6 35.4
NEITHER AGREE NOR DISAGREE 839 25.0 25.6 61.0
AGREE 936 27.8 28.6 89.6
STRONGLY AGREE 341 10.1 10.4 100.0
Total 3278 97.5 100.0
Missing DK/NA 56 1.7

System 28 .8

Total 84 2.5

Total 3362 100.0


66. Managers/supervisors deal effectively with reports of prejudice and discrimination.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 196 5.8 6.4 6.4
DISAGREE 269 8.0 8.9 15.3
NEITHER AGREE NOR DISAGREE 590 17.5 19.4 34.7
AGREE 1395 41.5 45.9 80.6
STRONGLY AGREE 589 17.5 19.4 100.0
Total 3039 90.4 100.0
Missing DK/NA 296 8.8

System 27 .8

Total 323 9.6

Total 3362 100.0


67. If I complained of discrimination, It would be held against me.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 542 16.1 18.4 18.4
DISAGREE 848 25.2 28.8 47.2
NEITHER AGREE NOR DISAGREE 806 24.0 27.4 74.6
AGREE 490 14.6 16.7 91.3
STRONGLY AGREE 256 7.6 8.7 100.0
Total 2942 87.5 100.0
Missing DK/NA 395 11.7

System 25 .7

Total 420 12.5

Total 3362 100.0


68. Nonminority employees often get preferential treatment over minority employees.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 1145 34.1 36.3 36.3
DISAGREE 1128 33.6 35.7 72.0
NEITHER AGREE NOR DISAGREE 609 18.1 19.3 91.3
AGREE 160 4.8 5.1 96.4
STRONGLY AGREE 114 3.4 3.6 100.0
Total 3156 93.9 100.0
Missing DK/NA 176 5.2

System 30 .9

Total 206 6.1

Total 3362 100.0


69. Minority employees often get preferential treatment over nonminority employees.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 587 17.5 18.5 18.5
DISAGREE 878 26.1 27.7 46.3
NEITHER AGREE NOR DISAGREE 752 22.4 23.8 70.0
AGREE 600 17.8 19.0 89.0
STRONGLY AGREE 348 10.4 11.0 100.0
Total 3165 94.1 100.0
Missing DK/NA 172 5.1

System 25 .7

Total 197 5.9

Total 3362 100.0


70. Male employees often get preferential treatment over female employees.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 832 24.7 26.3 26.3
DISAGREE 1186 35.3 37.5 63.7
NEITHER AGREE NOR DISAGREE 716 21.3 22.6 86.4
AGREE 303 9.0 9.6 95.9
STRONGLY AGREE 129 3.8 4.1 100.0
Total 3166 94.2 100.0
Missing DK/NA 170 5.1

System 26 .8

Total 196 5.8

Total 3362 100.0


71. Female employees often get preferential treatment over male employees.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 612 18.2 19.4 19.4
DISAGREE 1112 33.1 35.2 54.6
NEITHER AGREE NOR DISAGREE 839 25.0 26.6 81.2
AGREE 408 12.1 12.9 94.2
STRONGLY AGREE 184 5.5 5.8 100.0
Total 3155 93.8 100.0
Missing DK/NA 173 5.1

System 34 1.0

Total 207 6.2

Total 3362 100.0


72. At this installation/activity, physical conditions (e.g., noise level, temperature, lighting, cleanliness) allow employees to perform their jobs well.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 313 9.3 9.4 9.4
DISAGREE 503 15.0 15.1 24.5
NEITHER AGREE NOR DISAGREE 428 12.7 12.8 37.3
AGREE 1578 46.9 47.4 84.7
STRONGLY AGREE 509 15.1 15.3 100.0
Total 3331 99.1 100.0
Missing DK/NA 8 .2

System 23 .7

Total 31 .9

Total 3362 100.0


73. Programs that encourage good health practices are supported here (e.g., fitness centers, health education programs).

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 241 7.2 7.3 7.3
DISAGREE 396 11.8 12.0 19.3
NEITHER AGREE NOR DISAGREE 559 16.6 16.9 36.2
AGREE 1535 45.7 46.5 82.7
STRONGLY AGREE 571 17.0 17.3 100.0
Total 3302 98.2 100.0
Missing DK/NA 37 1.1

System 23 .7

Total 60 1.8

Total 3362 100.0


74. Employees are protected from health and safety hazards on the job.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 131 3.9 4.0 4.0
DISAGREE 257 7.6 7.8 11.8
NEITHER AGREE NOR DISAGREE 424 12.6 12.9 24.6
AGREE 1809 53.8 54.9 79.5
STRONGLY AGREE 675 20.1 20.5 100.0
Total 3296 98.0 100.0
Missing DK/NA 29 .9

System 37 1.1

Total 66 2.0

Total 3362 100.0


S1. I have used position descriptions from the on-line PD Library to establish new positions or to redescribe work of existing positions.

Frequency Percent Valid Percent Cumulative Percent
Valid YES 855 25.4 26.2 26.2
NO (PLEASE SKIP TO ITEM 4) 2409 71.7 73.8 100.0
Total 3264 97.1 100.0
Missing System 98 2.9

Total 3362 100.0


S2. The PD Library contains a sufficient range of position descriptions such that I can find one that describes the work of my organizational unit.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 111 3.3 12.1 12.1
DISAGREE 236 7.0 25.6 37.7
NEITHER AGREE NOR DISAGREE 172 5.1 18.7 56.4
AGREE 356 10.6 38.7 95.0
STRONGLY AGREE 46 1.4 5.0 100.0
Total 921 27.4 100.0
Missing DK/NA 67 2.0

System 2374 70.6

Total 2441 72.6

Total 3362 100.0


S3. The PD Library contains clear instructions on its use.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 46 1.4 5.0 5.0
DISAGREE 135 4.0 14.8 19.8
NEITHER AGREE NOR DISAGREE 256 7.6 28.0 47.9
AGREE 422 12.6 46.2 94.1
STRONGLY AGREE 54 1.6 5.9 100.0
Total 913 27.2 100.0
Missing DK/NA 67 2.0

System 2382 70.9

Total 2449 72.8

Total 3362 100.0


S4. I have used COREDOC to establish new positions or to redescribe work of existing positions.

Frequency Percent Valid Percent Cumulative Percent
Valid YES 427 12.7 13.1 13.1
NO (PLEASE SKIP TO ITEM 7) 2842 84.5 86.9 100.0
Total 3269 97.2 100.0
Missing System 93 2.8

Total 3362 100.0


S5. COREDOC contains a sufficient range of position descriptions such that I can find one that describes the work of my organizational unit.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 66 2.0 14.0 14.0
DISAGREE 127 3.8 27.0 41.0
NEITHER AGREE NOR DISAGREE 99 2.9 21.0 62.0
AGREE 154 4.6 32.7 94.7
STRONGLY AGREE 25 .7 5.3 100.0
Total 471 14.0 100.0
Missing DK/NA 58 1.7

System 2833 84.3

Total 2891 86.0

Total 3362 100.0


S6. COREDOC contains clear instructions on its use.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 40 1.2 8.5 8.5
DISAGREE 97 2.9 20.6 29.1
NEITHER AGREE NOR DISAGREE 138 4.1 29.3 58.4
AGREE 169 5.0 35.9 94.3
STRONGLY AGREE 27 .8 5.7 100.0
Total 471 14.0 100.0
Missing DK/NA 60 1.8

System 2831 84.2

Total 2891 86.0

Total 3362 100.0


S7. PERSACTION/PERSACT is an automated tool that allows managers to initiate and track the status of personnel actions. Have you used it or directed others to use it for you at your installation/activity?

Frequency Percent Valid Percent Cumulative Percent
Valid YES 1075 32.0 32.6 32.6
NO (PLEASE SKIP TO ITEM 10) 2222 66.1 67.4 100.0
Total 3297 98.1 100.0
Missing System 65 1.9

Total 3362 100.0


S8. I can easily track the current status of my actions by using PERSACTION/PERSACT.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 83 2.5 7.5 7.5
DISAGREE 153 4.6 13.7 21.2
NEITHER AGREE NOR DISAGREE 223 6.6 20.0 41.2
AGREE 521 15.5 46.8 88.0
STRONGLY AGREE 134 4.0 12.0 100.0
Total 1114 33.1 100.0
Missing DK/NA 120 3.6

System 2128 63.3

Total 2248 66.9

Total 3362 100.0


S9. I have had enough training to use PERSACTION/PERSACT effectively.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 191 5.7 16.5 16.5
DISAGREE 351 10.4 30.3 46.8
NEITHER AGREE NOR DISAGREE 194 5.8 16.7 63.5
AGREE 354 10.5 30.5 94.0
STRONGLY AGREE 69 2.1 6.0 100.0
Total 1159 34.5 100.0
Missing DK/NA 78 2.3

System 2125 63.2

Total 2203 65.5

Total 3362 100.0


S10. I have access to a computer at work.

Frequency Percent Valid Percent Cumulative Percent
Valid YES 3281 97.6 98.3 98.3
NO (PLEASE SKIP TO ITEM 16) 56 1.7 1.7 100.0
Total 3337 99.3 100.0
Missing System 25 .7

Total 3362 100.0


S11. The computer I use at work can access the Internet/World Wide Web.

Frequency Percent Valid Percent Cumulative Percent
Valid YES 3107 92.4 94.6 94.6
NO (PLEASE SKIP TO ITEM 16) 147 4.4 4.5 99.1
DK/NA (PLEASE SKIP TO ITEM 16) 29 .9 .9 100.0
Total 3283 97.7 100.0
Missing System 79 2.3

Total 3362 100.0


S12. The Army has created a civilian personnel home page on the Internet/World Wide Web called Civilian Personnel Online (CPOL) (www.cpol.army.mil). How many times have you accessed it in the last 12 months?

Frequency Percent Valid Percent Cumulative Percent
Valid NEVER (PLEASE SKIP TO ITEM 16) 787 23.4 25.1 25.1
ONCE OR TWICE 490 14.6 15.6 40.7
SEVERAL TIMES 768 22.8 24.5 65.2
ABOUT ONCE A MONTH 343 10.2 10.9 76.2
MORE THAN ONCE A MONTH 747 22.2 23.8 100.0
Total 3135 93.2 100.0
Missing System 227 6.8

Total 3362 100.0


S13. I find the information in the PERMISS (Personnel Management Information and Support System) section of CPOL useful.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 29 .9 1.6 1.6
DISAGREE 78 2.3 4.3 6.0
NEITHER AGREE NOR DISAGREE 701 20.9 39.1 45.0
AGREE 842 25.0 46.9 92.0
STRONGLY AGREE 144 4.3 8.0 100.0
Total 1794 53.4 100.0
Missing DK/NA 656 19.5

System 912 27.1

Total 1568 46.6

Total 3362 100.0


S14. I find the information in the Employment (Army Vacancy Announcements) section of CPOL useful.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 42 1.2 2.0 2.0
DISAGREE 103 3.1 4.9 6.9
NEITHER AGREE NOR DISAGREE 553 16.4 26.3 33.2
AGREE 1141 33.9 54.3 87.6
STRONGLY AGREE 261 7.8 12.4 100.0
Total 2100 62.5 100.0
Missing DK/NA 349 10.4

System 913 27.2

Total 1262 37.5

Total 3362 100.0


S15. I find the information in the Training (Catalog of Army Civilian Training, Education, and Professional Development Opportunities) section of CPOL useful.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 51 1.5 2.6 2.6
DISAGREE 131 3.9 6.8 9.4
NEITHER AGREE NOR DISAGREE 695 20.7 35.9 45.3
AGREE 910 27.1 47.0 92.2
STRONGLY AGREE 151 4.5 7.8 100.0
Total 1938 57.6 100.0
Missing DK/NA 497 14.8

System 927 27.6

Total 1424 42.4

Total 3362 100.0


S16. Has your chain of command delegated classification authority to you?

Frequency Percent Valid Percent Cumulative Percent
Valid YES 439 13.1 14.4 14.4
NO (PLEASE SKIP TO ITEM 19) 2615 77.8 85.6 100.0
Total 3054 90.8 100.0
Missing DK/NA (PLEASE SKIP TO ITEM 19) 273 8.1

System 35 1.0

Total 308 9.2

Total 3362 100.0


S17. I have had sufficient training in the rules and tools of delegated classification authority.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 72 2.1 12.4 12.4
DISAGREE 113 3.4 19.5 32.0
NEITHER AGREE NOR DISAGREE 96 2.9 16.6 48.5
AGREE 223 6.6 38.5 87.0
STRONGLY AGREE 75 2.2 13.0 100.0
Total 579 17.2 100.0
Missing DK/NA 35 1.0

System 2748 81.7

Total 2783 82.8

Total 3362 100.0


S18. i feel confident in exercising delegated classification authority.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 63 1.9 11.2 11.2
DISAGREE 85 2.5 15.0 26.2
NEITHER AGREE NOR DISAGREE 107 3.2 18.9 45.1
AGREE 218 6.5 38.6 83.7
STRONGLY AGREE 92 2.7 16.3 100.0
Total 565 16.8 100.0
Missing DK/NA 48 1.4

System 2749 81.8

Total 2797 83.2

Total 3362 100.0


S19. The personnel office provides timely information on changes to personnel rules and benefits that affect me and my job.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 405 12.0 12.6 12.6
DISAGREE 679 20.2 21.2 33.8
NEITHER AGREE NOR DISAGREE 804 23.9 25.1 58.9
AGREE 1131 33.6 35.3 94.2
STRONGLY AGREE 186 5.5 5.8 100.0
Total 3205 95.3 100.0
Missing DK/NA 79 2.3

System 78 2.3

Total 157 4.7

Total 3362 100.0


S20. The personnel office provides complete and accurate information on changes to personnel rules and benefits that affect me and my job.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 402 12.0 12.6 12.6
DISAGREE 689 20.5 21.6 34.2
NEITHER AGREE NOR DISAGREE 870 25.9 27.3 61.5
AGREE 1048 31.2 32.9 94.3
STRONGLY AGREE 181 5.4 5.7 100.0
Total 3190 94.9 100.0
Missing DK/NA 71 2.1

System 101 3.0

Total 172 5.1

Total 3362 100.0


S21. Differences among individuals (for example, gender, race, national origin, religion, age, cultural background, disability are respected and valued at this installation/activity.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 139 4.1 4.2 4.2
DISAGREE 210 6.2 6.4 10.6
NEITHER AGREE NOR DISAGREE 655 19.5 19.9 30.6
AGREE 1783 53.0 54.3 84.9
STRONGLY AGREE 497 14.8 15.1 100.0
Total 3284 97.7 100.0
Missing DK/NA 53 1.6

System 25 .7

Total 78 2.3

Total 3362 100.0


S22. Managers/supervisors/team leaders work well with employees of different background.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 99 2.9 3.0 3.0
DISAGREE 183 5.4 5.5 8.5
NEITHER AGREE NOR DISAGREE 515 15.3 15.6 24.1
AGREE 1957 58.2 59.2 83.3
STRONGLY AGREE 554 16.5 16.7 100.0
Total 3308 98.4 100.0
Missing DK/NA 30 .9

System 24 .7

Total 54 1.6

Total 3362 100.0


S23. Army managers and supervisors capitalize on the creative and valuable input offered by employees due to their varying backgrounds, experiences, and cultures.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 193 5.7 6.0 6.0
DISAGREE 370 11.0 11.6 17.6
NEITHER AGREE NOR DISAGREE 970 28.9 30.4 48.0
AGREE 1318 39.2 41.3 89.3
STRONGLY AGREE 341 10.1 10.7 100.0
Total 3192 94.9 100.0
Missing DK/NA 124 3.7

System 46 1.4

Total 170 5.1

Total 3362 100.0


S24. During the last 12 months, have you been sexually harassed while working for the Army?

Frequency Percent Valid Percent Cumulative Percent
Valid YES 75 2.2 2.2 2.2
NO (PLEASE SKIP TO ITEM 27) 3266 97.1 97.8 100.0
Total 3341 99.4 100.0
Missing System 21 .6

Total 3362 100.0


S25. If you were sexually harassed, did you report the incident?

Frequency Percent Valid Percent Cumulative Percent
Valid YES 33 1.0 22.1 22.1
NO (PLEASE SKIP TO ITEM 27) 116 3.5 77.9 100.0
Total 149 4.4 100.0
Missing System 3213 95.6

Total 3362 100.0


S26. If you reported the incident, was any action (e.g., management spoke to the offending person) taken?

Frequency Percent Valid Percent Cumulative Percent
Valid YES 11 .3 34.4 34.4
NO 21 .6 65.6 100.0
Total 32 1.0 100.0
Missing DK/NA 17 .5

System 3313 98.5

Total 3330 99.0

Total 3362 100.0


S27. New practices and ways of doing business are encouraged at this installation/activity.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 286 8.5 8.6 8.6
DISAGREE 419 12.5 12.6 21.3
NEITHER AGREE NOR DISAGREE 627 18.6 18.9 40.2
AGREE 1491 44.3 45.0 85.2
STRONGLY AGREE 490 14.6 14.8 100.0
Total 3313 98.5 100.0
Missing DK/NA 31 .9

System 18 .5

Total 49 1.5

Total 3362 100.0


S28. Management seeks my ideas and opinions before making important decisions affecting my work.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 514 15.3 15.5 15.5
DISAGREE 616 18.3 18.5 34.0
NEITHER AGREE NOR DISAGREE 621 18.5 18.7 52.7
AGREE 1181 35.1 35.5 88.2
STRONGLY AGREE 392 11.7 11.8 100.0
Total 3324 98.9 100.0
Missing DK/NA 19 .6

System 19 .6

Total 38 1.1

Total 3362 100.0


S29. I trust my supervisor/team leader.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 369 11.0 11.2 11.2
DISAGREE 372 11.1 11.3 22.4
NEITHER AGREE NOR DISAGREE 539 16.0 16.3 38.7
AGREE 1288 38.3 39.0 77.7
STRONGLY AGREE 738 22.0 22.3 100.0
Total 3306 98.3 100.0
Missing DK/NA 13 .4

System 43 1.3

Total 56 1.7

Total 3362 100.0


S30. I have the decision-making authority I need to do my work.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 199 5.9 5.9 5.9
DISAGREE 388 11.5 11.6 17.5
NEITHER AGREE NOR DISAGREE 399 11.9 11.9 29.5
AGREE 1614 48.0 48.2 77.7
STRONGLY AGREE 747 22.2 22.3 100.0
Total 3347 99.6 100.0
Missing DK/NA 1 .0

System 14 .4

Total 15 .4

Total 3362 100.0


S31. "Red tape" and unnecessary rules/regulations do not interfere with the timely completion of my work.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 776 23.1 23.2 23.2
DISAGREE 938 27.9 28.1 51.3
NEITHER AGREE NOR DISAGREE 564 16.8 16.9 68.2
AGREE 859 25.6 25.7 94.0
STRONGLY AGREE 201 6.0 6.0 100.0
Total 3338 99.3 100.0
Missing DK/NA 9 .3

System 15 .4

Total 24 .7

Total 3362 100.0


S32. Rules and regulations have been significantly simplified where I work.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 602 17.9 18.2 18.2
DISAGREE 1009 30.0 30.5 48.7
NEITHER AGREE NOR DISAGREE 877 26.1 26.5 75.2
AGREE 706 21.0 21.3 96.6
STRONGLY AGREE 114 3.4 3.4 100.0
Total 3308 98.4 100.0
Missing DK/NA 34 1.0

System 20 .6

Total 54 1.6

Total 3362 100.0


S33. Efforts to reengineer work have made this installation/activity more efficient.

Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 642 19.1 20.0 20.0
DISAGREE 736 21.9 22.9 42.9
NEITHER AGREE NOR DISAGREE 958 28.5 29.8 72.7
AGREE 722 21.5 22.5 95.1
STRONGLY AGREE 157 4.7 4.9 100.0
Total 3215 95.6 100.0
Missing DK/NA 126 3.7

System 21 .6

Total 147 4.4

Total 3362 100.0


S34. Have you had a problem with your pay (e.g., getting your check sent to the right place, receiving the correct amount) in the last 12 months?

Frequency Percent Valid Percent Cumulative Percent
Valid YES 527 15.7 15.8 15.8
NO (PLEASE SKIP TO ITEM 36) 2817 83.8 84.2 100.0
Total 3344 99.5 100.0
Missing System 18 .5

Total 3362 100.0


S35. Was the problem resolved before your next pay period?

Frequency Percent Valid Percent Cumulative Percent
Valid YES 132 3.9 24.3 24.3
NO 412 12.3 75.7 100.0
Total 544 16.2 100.0
Missing System 2818 83.8

Total 3362 100.0


S36. I understand which functions are performed by the Civilian Personnel Advisory Center (CPAC) and which functions are performed by the Civilian Personnel Operations Center (CPOC)?

Frequency Percent Valid Percent Cumulative Percent
Valid YES 1824 54.3 54.9 54.9
NO 1496 44.5 45.1 100.0
Total 3320 98.8 100.0
Missing System 42 1.2

Total 3362 100.0


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