Benefits & Entitlements

Available Documents & Information

Document Title (Click on title to view the file) Last Updated
icon indicating file is acrobat format  CPAC Guide to Avoid and Report Pay Problems
provides a checklist for CPAC generalists to use to monitor information that will assist in avoiding pay problems. Also provides guidance on how to report a pay problem once identified and timeframes associated with the resolution of pay problems.
17 Nov 2005
icon indicating file is acrobat format  Manager and Administrative POC Guide to Avoid and Report Pay Problems
provides a checklist for managers and administrative POCs to use to monitor information that will assist in avoiding pay problems. Also provides guidance on how to report a pay problem once identified and timeframes associated with the resolution of pay problems.
17 Nov 2005
icon indicating file is acrobat format  Employee Guide to Avoid Pay Problems
provides a checklist for employees to use to monitor information that will assist in avoiding pay problems. Also provides guidance on how to report a pay problem once identified.
7 Feb 2007
icon indicating file is acrobat format  CSR and Timekeeper Guide to Avoid and Report Pay Problems
provides a checklist for Customer Service Representatives and Timekeepers to avoid pay problems. Also provides guidance on how to report a pay problem once identified and timeframes associated with the resolution of pay problems.
17 Nov 2005
icon indicating file is acrobat format  Decision Logic Table to Report Pay Problems
provides a decision logic table to help Army civilians determine point of contacts to report pay problems and estimated timeframes for expected resolution.
7 Feb 2007






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